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SHIPPING & DELIVERY

TRU NIAGEN delivers throughout Australia, Pacific Islands and Rest of World except Singapore, the USA, Canada and Hong Kong. Exact shipping costs will be calculated in the shopping cart and will be added to the order total before checkout.  

Our standard dispatch timeframes are between 2 - 5 working days for Australia  and between 7 - 12 working days for Rest of World. The Christmas period could extend this timeframe. We will let you know if there are any delays in managing your order and, as always, if you have any questions or concerns about your order, please call 1300 809 038 or email customercare@truniagen.com.au

International orders may attract local Customs taxes or duties on arrival to your country. These taxes/duties are required to be paid by the purchaser and are not the responsibility of Tru Niagen. No refunds will be issued for orders where tax/duties remain unpaid by the purchaser. Please check with your local Customs agency regarding the tax/duty likely to be charged prior to ordering.

Find below a detailed table of shipping rates

Australia
1 bottle AUD $10.00
2 bottles AUD $10.00
1 Pack of 3 bottles FREE
2 Packs of 3 bottles
FREE
3 Packs of 3 bottles
FREE
1 Pack of 12 bottles
FREE
2 Packs of 12 bottles
FREE
3 Packs of 12 bottles
FREE
4 Packs of 12 bottles
FREE
Pacific Islands
1 bottle International Air - Tracked AUD $20.00
2 bottles
International Air - Tracked
AUD $38.00
1 Pack of 3 bottles International Air - Tracked AUD $38.00
2 Packs of 3 bottles International Air - Tracked AUD $40.00
3 Packs of 3 bottles International Air - Tracked AUD $40.00
1 Pack of 12 bottles International Air - Tracked AUD $45.00
2 Packs of 12 bottles International Air - Tracked AUD $55.00
3 Packs of 12 bottles International Air - Tracked AUD $69.00
4 Packs of 12 bottles International Air - Tracked AUD $99.00
Rest of World
Any product International Air - Tracked AUD $45.00

AUTO-SHIP

For more savings and convenience, you can have your Tru Niagen auto-shipped to you on a monthly, three or six monthly basis.

Auto-ship pricing is subject to change at any time and at Tru Niagen’s sole discretion.

Auto-shipment every month
Your order will be dispatched and card charged every 30 days.

The applicable shipping rate is charged to your card every month.
Please contact us to cancel your auto-ship.


Auto-shipment every 3 months
Your order will be dispatched and card charged every 85 days.

The applicable shipping rate is charged to your card every 3 months.
Please contact us to cancel your auto-ship.

To know more about delivery timeframe and rates

Auto-shipment every 6 months
Your order will be dispatched and card charged every 175 days.

The applicable shipping rate is charged to your card every 6 months.
Please contact us to cancel your auto-ship.

To know more about delivery timeframe and rates

CUSTOMER SERVICE

We’re committed to providing a professional yet friendly customer service. If you have any questions or concerns about your order, please call 1300 809 038 or email customercare@truniagen.com.au